We are always looking at ways to improve Battle.net in connectivity, stability and features. Our Battle.net team that is constantly evaluating and implementing changes to make Battle.net an even better place to play Blizzard games.
I didn't think so. It looks like battle.net is geared towards promoting Blizzard and selling their swag. The social part of battle net seems all but gone. The way the site is laid out seems to try and direct people towards buying something, however the forum isn't hard to find, even that seems like it's mostly Blizz employees pushing their warez.