MS confirms rumors of faulty 360's

C

creepindeth04

Moderator
Well like I said before no matter how big the company, there is always a chance they will release a few bad products. Hopefully this is isolated like the spokeperson said.

Microsoft has confirmed that there are problems with the Xbox 360 video game console. Complaints of reports started at GameSHOUT as early as the day of the Xbox 360 launch.

As we reported yesterday, several Microsoft Xbox 360 owners have complained about their video game consoles (see this article on Xbox 360 Recall Likely for more details). As it turns out, all the rumors were true. There are several Microsoft Xbox 360 owners having problems with flaky screens, dead hard drives, and even scratched discs.

Microsoft Xbox 360 spokeswoman Molly O'Donnel confirmed that the rumors were true, and stated, "We have received a few isolated reports of consoles not working as expected."

GameSHOUT has received many complaints from Microsoft Xbox 360 owners, and it seems the common problems
are are power shutdowns for no reason at all. The complaints started within a few hours of the launch date, November 22nd.

Microsoft has declined to say how many reports the company has received regarding Xbox 360 problems, but did say, "very, very small fraction" of units sold. The number of calls was not unexpected, Ms. O'Donnel said. "With any launch of this magnitude, you're bound to see something happening," she said.

MS O'Donnell said that if a helpline call could not solve the problem, Microsoft would repair or replace the unit. However, some Xbox 360 owners feel that the problems are more severe than what Microsoft is stating, and rumors again are reporting that the company could recall some of the xbox 360 units. We will keep you updated on any further developments on this story.
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Source: http://www.gameshout.com/news/112005/article1741.htm
 
Well, it was expected with such a rush to be first out the starting gate. I'm not surprised at all.
 
yeah... I Was going to post on this.

I was at the guitar store last night... and one guy there had got one.. he was lucky not to have problems, but his friend (and I think a couple other people he knew) were having problems with the systems freezing up.

That sucks.... but I only know by what they said... I have no proof or anything.


†B†V† :hat
 
I doubt it will hurt MS, I mean, look at PS2. There were many faulty units right out of the box but that did nothing to hamper sales.
 
x2 said:
I doubt it will hurt MS, I mean, look at PS2. There were many faulty units right out of the box but that did nothing to hamper sales.
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it won't hurt them, but it will make me think twice about buying the 1st gen system (or at least till they fix their problems).
Not just the Xbox either... if a Nintendo system was having problems, I'd have a hard time investing into it.

†B†V† :hat
 
Most of the complainers do not have faulty units. As a matter of fact, they are all working as intended. The 360 will automatically crash itself if it starts to overheat (this safety measure was likely put in because of the power cord incident of the original Xbox). If you don't want it to crash put your power brick and the console on hard, flat surfaces (IE not carpet).

All that was from a Xbox website...I'll try to find the link.
 
SpartanEvolved said:
Most of the complainers do not have faulty units. As a matter of fact, they are all working as intended. The 360 will automatically crash itself if it starts to overheat (this safety measure was likely put in because of the power cord incident of the original Xbox). If you don't want it to crash put your power brick and the console on hard, flat surfaces (IE not carpet).

All that was from a Xbox website...I'll try to find the link.
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They dont want to disclose how many actually were faulty. But the point is there are faulty xboxes out there. Some are because of the manufacturer and the rest are consumer created. The more powerful these machines become the more delicate they become. The whole point of me posting the article is just for people to become aware that there can be and that there are problems. It wasnt to deter anyone from buying a 360. As I will get one myself eventually.
 
SpartanEvolved said:
Most of the complainers do not have faulty units. As a matter of fact, they are all working as intended. The 360 will automatically crash itself if it starts to overheat (this safety measure was likely put in because of the power cord incident of the original Xbox). If you don't want it to crash put your power brick and the console on hard, flat surfaces (IE not carpet).

All that was from a Xbox website...I'll try to find the link.
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Ever heard of the term "Too much power".

I wonder if the PS3 will have the same problem...
 
I knew Mircosoft would do something like this lol

Okay, I'm gonna say this again but NEVER EVER-EVER-EVER buy a product that is the first run production model. That is literally wasting money!

4th or 5th shipment of the 360's is better, then the 1st and 2nd

The only time a system has worked excellent is if the name says NINTENDO or SEGA
 
Nova said:
I wonder if the PS3 will have the same problem...
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I wonder if San Fransisco will get hit by another Earthquake...

~no I am not being sarcastic... it would be a surprise though... and no I am not hating on Sony here.

Bv :hat
 
This always happens whenever a new console is released. I mean look at the PS2 and MRE. The Xbox and their faulty cords. The PSP with the messed up square button, and dead pixels. However this is different becuse no one can find one common problem with there 360. I guess you can say a common problem is the console freezing, but most of the time that is caused because the cosumer is keeping their 360 in a closed space which causes the system to overheat and freeze.
M$ has stated that the reports of faulty 360's have all been isolated, so I dont really think there is a reason to worry.
 
Fatty said:
This always happens whenever a new console is released. I mean look at the PS2 and MRE. The Xbox and their faulty cords. The PSP with the messed up square button, and dead pixels. However this is different becuse no one can find one common problem with there 360. I guess you can say a common problem is the console freezing, but most of the time that is caused because the cosumer is keeping their 360 in a closed space which causes the system to overheat and freeze.
M$ has stated that the reports of faulty 360's have all been isolated, so I dont really think there is a reason to worry.
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True. And this is why I wait for a while to buy a console after it's come out. Mainly because I'd be PISSED if I shell out $500 and the thing screws up.

The only time a system has worked excellent is if the name says NINTENDO or SEGA
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Amen. :lol
 
Ok. For the final time. There IS NOTHING WRONG WITH THEM! They are SUPPOSED to crash after they get too hot. The only thing MS did wrong was bad cooling systems.

You want to stop it from crashing due to overheating?

http://games.slashdot.org/article.pl?sid=05/11/27/158237&from=rss

The only thing that newer 360's might have different is a better power brick. That is all.
 
Ok. For the final time. There IS NOTHING WRONG WITH THEM! They are SUPPOSED to crash after they get too hot. The only thing MS did wrong was bad cooling systems.
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Spartan, it's a valid concern for 360 owners who expect flawless gameplay from a brand new system. It doesn't matter if it's wide-spread. It doesn't matter if it is in only isolated cases. What matters is that it happens at all.

I do realize that defects and flaws can and will happen. And these same reactions happen to every product that has some sort of problem after a much anticipated and hyped up release.

Would you be concerned if you purchased a brand new car and drove it home only to hear on the evening news that "only in isolated instances does the brakes suddenly fail"?? You'd be upset, and others who have planned to buy the same product will voice their concerns.

This isn't an "Xbox 360 bash." They are valid queries. With a few jokes peppered in. :D
 
What I am saying is, the facts being stated here are NOT actually facts.
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Oh. So the 360 is flawless and there have been no reports of problems? Isolated incidents are still problems, no matter how you sugar-coat it.

So I disagree. The facts stated here ARE indeed facts.
 
SpartanEvolved said:
What I am saying is, the facts being stated here are NOT actually facts.
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we are not saying the system is bad.... but they are facts (some things are not totally correct as you have pointed out)..... but there are a lot of facts.

I've also seen pics of Xbox 360's with messed up Video output.... its not a big deal... it happens.... but people do want to know what flaws to look for ... and that is good to report no matter what system it is. (we're not just picking on the Xbox).

BV :hat
 
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